AI Agent
Knowledge Base
Automations
SLAs
Customization
Ticket Assignment
Reports & Analytics
Approval Management
Explore All Features
Banking and Finance
Healthcare
MSP
Government 
Non Profit
IT Services
Customer Support
Human Resources
Facilities
Getting Started with Desk365: Your Modern Helpdesk Ticketing System
Watch Video
Keep up with the latest technologies and strategies for better customer interactions. Follow our blog to stay at the forefront of providing outstanding customer service.
An HR ticketing system sounds simple on paper: employees submit a question, HR answers it, and everything moves a little...
TL;DR Zendesk is pitching a new “resolution pricing” model that charges based on outcomes, not seats, especially as AI agents...
If you are running an IT team, you have probably heard of Spiceworks. It has been a go-to help desk...
If you’ve spent any time in DevOps or SRE circles lately, you’ve probably noticed a sudden spike in conversations about...
Ever had one of those mornings where everything seems to fall apart at once?Your website is down, customers are flooding...
If you’ve ever worked in IT, you know how chaotic things can get when support requests start flooding in. Emails,...
If you’ve ever managed a shared inbox or customer support channel, you’ve probably heard of Front, the email collaboration tool...
For a long time, the word helpdesk was synonymous with IT. Password resets, system outages, software troubleshooting – if you...
Let’s face it—great customer service can make or break a business. Research shows that 89% of customers are more likely...
Imagine a customer landing on your support portal and instantly seeing everything in their native language. Menus, buttons, navigation—everything feels...
If you’re thinking about using Front for your team’s communication and collaboration, one of the first questions you probably have...
If you’ve been looking for a Zendesk alternative, chances are it’s because the platform no longer feels like the right...
Accordion Content
Accordion Content
Watch Video
