Our story
Desk365 was founded in 2020 with a mission to build the world’s best cloud-based customer service platform. 7,000+ customers and 5 years later, we are still nimble, thorough, and staying true to our goal.
Desk365 is used
Desk365 offices
Who we are
We <3 what we do
Software is our craft. We’re passionate about what we do. We stand for products that are simple, intuitive, and functional.
A good product makes our lives easier – and we want to be that difference for our customers.
Industry leaders
The founding team at Desk365 has a history of building products that are loved world over for more than 25 years.
Our experienced Product and Engineering team, with a strong SaaS track record, drives innovation, delivering a superior product for our customers.
Customer-centric
Desk365 is being built for and by customers. We ship features and products that stand the test of time.
Our roadmap is prioritized by customer requests. We’re building a business that takes our customers seriously.
Firm believers in PLG
We don’t do the talking, our product does. As a bootstrapped company, we focus our lion’s share of resources on building an outstanding tool that needs little to no marketing.
The proof is in the pudding – our happy customers continue to rate us highly on all review platforms.
Our Philosophy
A product that stands the test of time
Desk365 is being built with the long-term in mind. Products, technologies, and companies come and go. Throughout numerous technology ‘hype cycles,’ we’ve honed our ability to distinguish between genuine advancements and mere buzz. We build to make a real difference in the lives of our end-users.
Desk365 is nimble. Our product roadmap is shaped by what customers want. Every point of feedback and suggestion is taken in to making our helpdesk better. The product maybe new-age, but our philosophy is old-school.
Kumar Krishnasami
CEO & Founder
The team at Desk365
The right mix
Equal parts nerdy, innovative, and empathetic – that’s us here at Desk365. We all have something in common within our team – We care. About what we do, about the people we work with, and about the customers we build for.
We believe in putting our head down, doing the work, and doing it well.
Customers
Trusted by 7,000+ businesses across 61+ countries and 15+ industries
BANKING & FINANCE
HEALTHCARE
GOVERNMENT
SAAS
IT SERVICES
MANUFACTURING
HOSPITALITY
LEGAL SERVICES
EDUCATION
NON PROFIT
RETAIL
MSP
ENGINEERING
E-COMMERCE
REAL ESTATE
LOGISTICS
Customers in 61+ countries
6 Reasons customers love Desk365
Don't just take our word for it, see why our customers choose us!
Hear from real people who have experienced the difference.
Trusted by industry reviewers
Desk365 is highly rated on platforms like G2 and Capterra, earning recognition for its innovation, ease of use, and support capabilities.
Security, Safety and Compliance
- At Desk365, ensuring the security of your data is our top priority. We adhere to stringent security policies and controls that meet leading industry standards.
- To cater to our customers, we operate data centers in both the US and EU, specifically offering EU-based centers for those in the European Union.
- We are SOC 2 Type 2 Certified and GDPR compliant.
Contact us
Explore how Desk365 can revolutionize your customer support experience. Our dedicated support team is here to address any inquiries you may have.
Please reach out to us at support@desk365.io.
Careers
Our culture is a reflection of who we are as people – lifetime learners. We’re all constantly learning, growing, and staying curious about the world.
Build your career in a fast-paced startup helping businesses provide outstanding customer service.
Drop us a note at jobs@desk365.io.
