AI Agent
Microsoft Teams Integration
Automations
SLAs
Customization
Ticket Assignment
Reports & Analytics
Knowledge Base
Explore All Features
Banking and Finance 
Healthcare 
MSP 
Government 
Non Profit 
Getting Started with Desk365: Your Modern Helpdesk Ticketing System
Watch Video
Keep up with the latest technologies and strategies for better customer interactions. Follow our blog to stay at the forefront of providing outstanding customer service.
Over the past few years, we’ve focused on making the Desk365 Agent Portal intuitive, fast, and highly functional. We’ve always...
If you’re exploring alternatives to Salesforce Service Cloud, you’re not alone. While Salesforce is a powerful tool for managing customer...
Zendesk is a smart and easy-to-use customer support platform that helps businesses stay on top of customer inquiries. With its...
Month beginnings are busy at Desk365, because that’s when we’re releasing new features and improvements. From editing announcements and personalizing...
If you’ve ever used HubSpot’s Service Hub, you might appreciate the constant updates and improvements the platform undergoes. HubSpot is...
AI is rapidly becoming a vital part of how companies deliver customer service, and it’s changing the game in a...
Over the past few years, we’ve focused on making the Desk365 Agent Portal intuitive, fast, and highly functional. We’ve always...
If you’re exploring alternatives to Salesforce Service Cloud, you’re not alone. While Salesforce is a powerful tool for managing customer...
Zendesk is a smart and easy-to-use customer support platform that helps businesses stay on top of customer inquiries. With its...
Month beginnings are busy at Desk365, because that’s when we’re releasing new features and improvements. From editing announcements and personalizing...
If you’ve ever used HubSpot’s Service Hub, you might appreciate the constant updates and improvements the platform undergoes. HubSpot is...
AI is rapidly becoming a vital part of how companies deliver customer service, and it’s changing the game in a...
© 2025 Kani Technologies Inc. All rights reserved
Accordion Content
Watch Video
