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FEATURES

  • Ticket Assignment
  • Help Desk Ticketing
  • Automations
  • SLAs
  • Draft with AI
  • Customization
  • Email Ticketing
  • All Features

MICROSOFT TEAMS

  • Agent Bot
  • Support Bot

FOR INDUSTRIES

Government , Healthcare, Travel, Saas, E-Commerce, Real Estate, Logistics, Manufacturing, MSP, Education, Non-Profit, Retail, Banking and Finance, Insurance, Telecom, Oil & Energy

FOR TEAMS

IT Services, Customer Support, Human Resources, Facilities 

Company

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  • Contact Us

Alternatives

  • Tikit Alternative
  • Help Scout Alternative
  • Freshdesk Alternative
  • HappyFox Alternative
  • Spiceworks Alternative
  • Zendesk Alternative
  • Zoho Desk Alternative
  • Zammad Alternative
  • Jira Service Desk
  • Other Alternatives

RESOURCES

  • Help Center
  • Blog
  • Videos
  • Glossary

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Features

Accordion Title
Accordion Content
Solutions
Accordion Title
Accordion Content
Industries
Government Icon Government Healthcare Icon Healthcare MSP Icon MSP Banking and Finance Icon Banking and Finance Non Profit Icon Non Profit Explore All Industries IconExplore All Industries
Teams
Automation Icon IT Services Automation Icon Customer Support Automation Icon Human Resources Automation Icon Facilities
Microsoft Teams
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Agent Bot
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Support Bot
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Quick Overview of Desk365’s Agent Bot and Support Bot for Microsoft Teams

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Pricing

Accordion Title
Accordion Content
Resources
Help Icon
Help Center Troubleshooting advice and user guides for configuring and utilizing Desk365 efficiently.
Video Icon
Videos Video tutorials and step-by-step demonstrations will show you exactly how to use Desk365.
Blog Icon
Blog Insights, tips, and stay up-to-date on the latest trends on customer service and more.
Glossary Icon
Glossary Providing definitions of specific customer service terms to aid comprehension.
START FREE TRIAL
Government Icon
Ticket Assignment
Streamline public service delivery
Healthcare Icon
Helpdesk Ticketing
Provide outstanding support
MSP Icon
Automations
Optimize IT efficiency
Banking and Finance Icon
SLAs
Secure financial customer care
Non Profit Icon
Draft with AI
Strengthen mission operations
Government Icon
Customization
Streamline public service delivery
Healthcare Icon
Email Ticketing
Provide outstanding support
MSP Icon
Knowledge Base
Optimize IT efficiency
Banking and Finance Icon
Helpdesk Reports and Analytics
Secure financial customer care
Non Profit Icon
Microsoft Teams Integration
Strengthen mission operations
Explore All Features
Help Icon
Help Center Troubleshooting advice and user guides for configuring and utilizing Desk365 efficiently.
Video Icon
Videos Video tutorials and step-by-step demonstrations will show you exactly how to use Desk365.
Blog Icon
Blog Insights, tips, and stay up-to-date on the latest trends on customer service and more.
Glossary Icon
Glossary Providing definitions of specific customer service terms to aid comprehension.
Government Icon
Agent Bot
With the Desk365 Agent Bot your support team can reply to tickets, add notes, check on statuses, change ticket properties, all without ever leaving Microsoft Teams.
Government Icon
Support Bot
Empower customers with Desk365 Support Bot allowing you to create tickets within Teams and receive updates via push notifications, without constant email checks.
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Quick Overview of Desk365's Agent Bot and Support Bot for Microsoft Teams

Watch video

INDUSTRIES

Government Icon
Government
Streamline public service delivery
Healthcare Icon
Healthcare
Provide outstanding support
MSP Icon
MSP
Optimize IT efficiency
Banking and Finance Icon
Banking and Finance
Secure financial customer care
Non Profit Icon
Non-Profit
Strengthen mission operations
Explore All Industries

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TEAMS

IT Services Icon
IT Services
Strategically address and
resolve technical problems
Customer Support Icon
Customer Support
Resolve client inquiries
efficiently and effectively
Human Resources Icon
Human Resources
Effectively manage workforce
issues and relations
Facilities Icon
Facilities
Manage operational
environments effectively

Getting Started with Desk365: Your Modern Helpdesk Ticketing System

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