Microsoft Teams.
Your customers can create tickets, receive notifications, check on statuses and respond back to your agents, all without leaving Teams.
Email.
Customer emails get converted into tickets. Agent responses are sent via email and are also visible on your customer support portal.
Support Portal.
Provide your customers with a web portal where they can create and manage tickets, view solution articles from your Knowledge Base.
Web Widget.
Web widget that can be easily configured to fit into your website or web product. A powerful way for your customers to send in-context information while creating tickets.
Web Form.
Prefer an iframe form to a web widget? No worries, we got you covered with a configurable web form that you can add to your website.