Modern Helpdesk for the Microsoft 365 workplace

At Desk365, Microsoft Teams isn’t just another channel or a checkbox item. We’ve built Desk365 from the ground up with conversational ticketing in mind. Integrate Desk365 directly into Teams to enhance collaboration and streamline support workflows for improved productivity.
Teams Icon Agent Bot.

The Agent Bot helps your support team collaborate and respond better using the power of Microsoft Teams. They can assign tickets, add notes, check on statuses, change ticket properties, reply to customers, all without leaving Microsoft Teams! reply to customers, all without leaving Microsoft Teams!

Email Icon Support Bot.

Are your customers also big users of Microsoft Teams? The Support Bot is easy to use and intuitive: your customers can create tickets, check on statuses and reply/respond to agents all from within Microsoft Teams. You can also customize the Support Bot according to your brand guidelines.

Accordion Image

Modern Helpdesk for the Microsoft 365 workplace

At Desk365, Microsoft Teams isn’t just another channel or a checkbox item. We’ve built Desk365 from the ground up with conversational ticketing in mind. Integrate Desk365 directly into Teams to enhance collaboration and streamline support workflows for improved productivity.
Teams Icon Agent Bot.

The Agent Bot helps your support team collaborate and respond better using the power of Microsoft Teams. They can assign tickets, add notes, check on statuses, change ticket properties, reply to customers, all without leaving Microsoft Teams! reply to customers, all without leaving Microsoft Teams!

Email Icon Support Bot.

Are your customers also big users of Microsoft Teams? The Support Bot is easy to use and intuitive: your customers can create tickets, check on statuses and reply/respond to agents all from within Microsoft Teams. You can also customize the Support Bot according to your brand guidelines.

Accordion Image