Getting Started with Desk365: Your Modern Helpdesk Ticketing System
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The AI ticketing difference
Simplify customer service with
Desk365’s AI -powered ticketing
Desk365’s AI -powered ticketing
Put the power of AI in your helpdesk to save time, improve efficiency, and elevate your customer service
The Desk365 AI ticketing difference
AI Agent
The Desk365 AI Agent learns from your own tickets to generate accurate responses –so your agents can close tickets faster.
Generate KB Article
Convert tickets into helpful articles with a click to encourage self-serve.
Auto-Summarize Tickets
Instantly understand long conversations with AI-generated summaries and capture the context of a ticket.
Draft Responses
Create grammatically accurate responses to customer queries. Draft, proof check, and translate all-in-one place before replying.
Fast support, answers for everything, listens to their customers, implements awesome features."
Mason H, IT specialist, EPR USA
Outstanding helpdesk product”
Lauren Artis, IT Manager, T3Parnerships
Desk365 is:
Easy to use
Quick to set up
Highest ROI and product value 
Trusted by 7000+ customers across 60+ countries
Simplify customer service with Desk365’s AI features
Are your agents still individual contributors? Put the power of AI to your helpdesk to save time, improve efficiency, and elevate your customer service
AI Agent
An agent custom built on your business’ historic data. The Desk365 AI Agent learns from your own tickets and knowledge base articles to generate accurate responses –so your agents can close tickets faster.
Generate KB Article
Convert tickets into helpful articles with a click.
Auto-Summarize Tickets
Instantly understand long conversations with AI-generated summaries.
Draft Responses
Draft intelligent replies to customer queries based on past interactions.
Fast support, answers for everything, listens to their customers, implements awesome features."
Mason H, IT specialist, EPR USA
Outstanding helpdesk product”
Lauren Artis, IT Manager, T3Parnerships
Simplify customer service with
Desk365’s AI features
Desk365’s AI features
Are your agents still individual contributors? Put the power of AI to your helpdesk to save time, improve efficiency, and elevate your customer service
The AI ticketing difference
AI Agent
An agent custom built on your business’ historic data. The Desk365 AI Agent learns from your own tickets and knowledge base articles to generate accurate responses –so your agents can close tickets faster.
Generate KB Article
Convert tickets into helpful articles with a click.
Auto-Summarize Tickets
Instantly understand long conversations with AI-generated summaries.
Draft Responses
Draft intelligent replies to customer queries based on past interactions.
Fast support, answers for everything, listens to their customers, implements awesome features."
Mason H, IT specialist, EPR USA
Outstanding helpdesk product”
Lauren Artis, IT Manager, T3Parnerships
